PRIVACY POLICY
Last revised: March 5, 2024
OVERVIEW
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bossology.me (the “Site”).
1 - MOBILE MESSAGE SERVICE
By consenting to Bossology’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Bossology through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. The Service includes service-related messages, alerts, and information (e.g., order updates, account alerts, etc.), as well as promotional messages including promotions, specials, and other marketing offers (e.g., cart reminders). Participation in this program is voluntary and not a condition of purchase. Message and data rates may apply. You may opt-out at any time by texting the single keyword command STOP to Bossology or clicking the unsubscribe link in any text message. For Service support or assistance, text HELP to Bossology or email jasmin@bossology.me.
2 - SHARING YOUR PERSONAL INFORMATION
Why We Share & Who We Share With: Your trust is paramount to us. When you interact with our website, certain pieces of your information are shared with trusted third-party services to help us serve you better. Here's a breakdown of how and why:
Shopify: We've built our online store using Shopify. They help us ensure that your shopping experience is smooth and secure. To understand how Shopify might use your data, please check their Privacy Policy.
Meta's Facebook and Instagram: We work with Meta's tools like Facebook and Instagram to provide you with a personalized shopping experience. At the Maximum data-sharing level, we employ tools like the Facebook Conversions API and Meta pixel. These tools allow us to tailor our advertisements to your preferences, ensuring you only see content relevant to what you might be interested in from our brand. It's like having a personal shopping assistant who knows your taste. The data shared could include basics like your name, location, and contact details. But rest assured, this data is used solely to improve your experience with our brand and not for any other third-party advertising. Curious about the specifics? Here's Facebook's documentation about Conversions API.
Google Analytics: We use this tool to understand how our visitors interact with our site. This helps us refine our site to make your browsing experience better. Google's use of your data can be understood here: Google Privacy. And if you wish to opt out from Google's data collection, you can do so here.
SMS/Text Messaging Service: Additionally, your consent to our SMS/text messaging service allows us to share your mobile number and messaging preferences with our SMS/text messaging service providers to deliver the messages as described in the MOBILE MESSAGE SERVICE section. This sharing is essential for the provision of the service and to fulfill your requests related to the service.
We DO NOT sell your personal information to third parties!
Applicable Laws and Regulations: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
3 - WHAT WE DON'T DO
Your data is your own. We do not sell it, nor do we share it with third parties unrelated to the services mentioned above. When we share it, it's to enhance your shopping experience with us or to comply with legal obligations.
4 - YOUR RIGHTS
You're In Control: If you're based in Europe, you have specific rights about the personal information we hold. You can ask us to show it to you, fix it, update it, or even delete it. If you'd like to do any of that, or if you have questions, just reach out through our contact details below. And while we do our best to provide you with a personalized shopping experience, it's essential for you to know that your data may occasionally be processed outside Europe. But wherever it is, it's always handled with the utmost care and for the primary purpose of enhancing your relationship with our brand.
5 - PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
6 - HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risk or fraud
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use device information for advertising and retargeting purposes.
7 - BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
8 - DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
9 - YOUR RIGHTS
If you are a European resident:
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
If you are a U.S. state resident:
You have certain rights under your state Consumer Privacy Act (CPA):
Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we won’t deny you goods or services, charge you different prices or rates, or provide you a different level or quality of goods or services.
Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. (Please note: We do not sell your personal data.)
If you have subscribed to our SMS/text messaging service, you also have the right to opt-out of the service at any time, as described in the MOBILE MESSAGE SERVICE section.
To exercise any of the above rights, please reach out through our contact details provided below.
10 - DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For individuals who have participated in our SMS/text messaging service, we will also maintain the information related to your participation and preferences for our records, unless and until you ask us to delete this information, along with your Order Information.
11 - MINORS
The Site is not intended for individuals under the age of 18.
12 - CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
13 - CONTACT
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@bossology.me or contact us at Siskins, Horsham Road, Walliswood, Dorking, RH5 5QG, United Kingdom.
